Terms and Conditions

1. Introduction

The Terms and Conditions regulate the use of the Games via the Website/s. These Terms and Conditions, the Game Rules, and any document expressly referred to therein, as well as any guidelines or rules posted on the Website, constitute the agreement and understanding between the Parties and govern the contractual relationship between them. You are kindly requested to read these Terms and Conditions carefully and make sure you understand them. Should you not agree with their contents, please refrain from using the Website any further. We also recommend that you familiarize yourself with our Privacy Notice.

1.1. List of Definitions

1.2. General Terms

casinodestinations.com is herein referred to as "casinodestinations", "We", "Us" or "Our" and the Player and registered Account holder shall be referred to as "You", "Your/s", "User" or "the Player", as and where appropriate;

2. About Account

casinodestinations allows all its customers to choose their own Username and Password combination for their account. Customers must keep this information secret and confidential as you are responsible for all bets/wagers placed on your account and any other activities taking place on your account.

If, at any time, you feel a third party is aware of your Username, Password and/or Passcode you should change it immediately via the Website. Should you forget part or all of your combination, please Contact Us.

The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.

2.1. Creating an Account

Details regarding the account formation

2.2. Account Details

The details about casinodestinations will only process your personal data for the purposes for which it collected it, namely to provide you with an online betting service. Such information includes your name, address, date of birth, email address, and telephone number.

You have a right to access your data and request it to be changed or deleted. If you wish to do so, please Contact Us.

2.3. Personal Details

You are required to give and use your own identification documents such as Adhar Card, Driving License, Voters ID or even Passport. The identification is used for verification.

Upon further cases, you must provide further details if required.

You are not to use any details of your family members.

2.4. Suspension and closure

If you want to close your account, please Contact Us. Any negative balance on your account will fall immediately due and payable to casinodestinations, and your account will not be closed until the relevant amount owed to casinodestinations is paid in full.

casinodestinations reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, casinodestinations shall be entitled to close or suspend your account we consider that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;

2.5. Dormant Accounts

Account will be in dormant form if you have not logged in for the last two months. In case of dormant account activation please contact customer support. The account can be closed in case of duplicate accounts, underage gaming, and fraudulent/restricted activities on the website and upon player requests.

2.6. Your Obligation as User

You may only open one Account on Our Website. We retain the right to close any duplicate Accounts.

If you open or attempt to open more than one Account, for whatever reason, we may block or close any or all of Your Accounts at Our discretion. We may also at our discretion void all the bets that have been placed in any of your accounts. Should we decide to leave one account open, it will be the first Account that you opened with Us, to which your remaining deposits, if any, will be transferred. We will deduct an administrative fee of 10% (minimum amounts listed below) for every other Account You opened as well not like any other deductions that may apply in accordance with the provisions of these Terms and Conditions. In such cases, the minimum administrative fees shall be the thirty Euro(€30) or the approximate equivalent thereof in the currency of the territory in which you are resident.

You declare that you are over 18 years of age or comply with a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether online gambling is legal in your country of residence. It is a criminal offense to gamble whilst being underage.

You are solely responsible for Your Account details. This includes but shall not be limited to the username and password and/or any other means to access Your Account via the respective Website. In the case there is a suspicion that such information should have been compromised, You must inform Us and take proper actions to prohibit or prevent any unauthorized access to any part of Your Account or funds.

You shall use the Games on Your own behalf and not on behalf of any other person or company and thus an Account may only be held by an individual. For the avoidance of doubt, company accounts are not permitted. Moreover, you shall not allow any other individual, to access and/or use Your Account or accept any Prize or access and participate in any of our services. You understand that You shall be fully liable for any losses incurred by a third party on Your Account and You shall immediately inform Us should You suspect that a third party has obtained access to Your Account, and shall assist Us fully in Our investigations into the matter.

You may participate in the Games strictly in your personal non-professional capacity for recreational and entertainment reasons only.

You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players into Your Account. Our Accounts are not transferable and it is prohibited for Players to sell, transfer or acquire Accounts from other Players.

As an Account Holder, you are responsible for providing us with correct personal details. Consequently, you agree that all information that you give us, such as but not limited to, address and email, during the term of validity of the Agreement, is complete and true, and that You will immediately notify Us should there be changes to such information. Should we become aware that you have failed to provide Us with the correct information, We retain the right to block and/or close Your Account and confiscate any funds therein.

You may participate in any Game provided on Our Websites only if you have enough funds on Your Account for such participation.

You may not use funds that are tainted or associated with any illegality and, in particular, funds that originate from any illegal activity or source. We moreover reserve the right to ban a Player, close an Account and confiscate all funds therein where that Player is reasonably suspected of engaging in fraudulent activities which include, but are not limited to: the use of stolen or falsified credit cards or account numbers, chip dumping, forgery, collusion, and the submission of data or documents which are forged, stolen or otherwise misappropriated.

You are solely responsible for abiding by any reporting processes related to the payment of taxes and/or other fees which might be charged on winnings that You receive from Us, if and where applicable.

In relation to deposits and withdrawals of funds into and from Your Account, You acknowledge that you shall only use such credit cards and other financial instruments that are valid and issued by lawful institutions and that legally belong to you. We retain the right to prohibit the use of company credit cards.

You understand and acknowledge that by playing Games provided by Us, You take the risk of losing money deposited into Your Account. Should you not wish to accept this, kindly refrain from using the Website any further?

You declare that You are not and shall not be involved in any fraudulent, collusive, fixing, or other unlawful activity in relation to Your or third parties' participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for Your participation in any of the Games. We hereby reserve the right to close Your Account, invalidate any betting and confiscate any funds, should we suspect such behavior.

You may only use Our Websites and products for your own personal, recreational use, in accordance with the Agreement and in accordance with all laws, rules, and regulations, if and where applicable.

You shall be courteous to other Players using the Websites, as well as support personnel employed by us, and avoid rude or obscene comments. The non-observance of these Terms and Conditions and of the Game Rules shall not be tolerated under any circumstance.

As part of your use of Our Website, We provide you with a live chat availability, through which you can communicate with our customer service representatives. All conversations shall be recorded. Abusive or offensive language will not be tolerated. Use of the chat facility should strictly relate to our services and any queries related thereto.

You shall not access Games that are not available within your region. Additionally, you shall not mask your IP address by using a VPN, proxy, or otherwise when navigating on our Website.

3. Your Finances

3.1. Deposits and Wagers

You may only bet/wager with the amount of cleared funds held in your account. Accordingly, if you want to place bets or participate in gaming, you must deposit money into your account. Further details of how to deposit, withdraw and transfer funds can be found at Deposits/Withdrawals.

You should only deposit money into your account, for the purpose of you using such money to place bets/wagers on the Website. We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting and/or gaming stakes. In such circumstances, we may also report this to relevant authorities.

For payment methods that require a specific account holder, you should only deposit funds into your gambling account from a source where you are the named account holder. In such cases where casinodestinations identifies that the named account holder differs from that which casinodestinations holds, we reserve the right to treat any deposits into the gambling account as being invalid (and any winnings arising from such deposit as void).

Any money deposited with us will be held by our bank in designated client accounts separate from our own accounts.

You shall only use the amount that is cleared funds

Only deposit money to your account

3.2. Withdrawals

Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder and casinodestinations will verify the identity of the customer before any withdrawal is completed.

3.3. Other

If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.

4. Betting Procedures

4.1. Placing Bets/Wagers

We reserve the right to decline all, or part, of any bet/wager requested at its sole and absolute discretion. All bets/wagers are placed at your own risk and discretion.

It is the responsibility of the customer to ensure details of their bets/wagers are correct.

4.2. Bet/Wager Confirmation

Bets/wagers will not be valid if there are insufficient funds in your account.

A bet/wager that you request will only be valid once accepted by our servers.

4.3. Offer

4.4. Settlement and Payouts

casinodestinations reserves the right to suspend a market and/or cancel any bet/wager at any time. When a market is suspended any bets entered will be rejected. casinodestinations also reserves the right to cease betting on any markets at any time without notice

Winnings from settled bets/wagers are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and casinodestinations reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.

5. Use of the Website

Information or data accessed by you via the Website or any part of it (including, but not limited to, results, statistics, sporting data and fixture lists, odds and betting figures) is for your personal use only and the distribution or commercial exploitation of such information or data is strictly prohibited. No warranty is given as to the uninterrupted provision of such information or data, its accuracy, or the results obtained through its use. The information is not intended to amount to advice or recommendations and is provided for information purposes only. It should not be relied upon when placing bets/wagers, which are made at your own risk and discretion.

Any commercial use or exploitation of the whole or any part of the Website, the information or data on the Website (including, but not limited to, results, statistics, sporting data and fixture lists, odds and betting figures), any other information or data on the Website and/or its source code is strictly prohibited.

5.1. Your Equipment

Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. casinodestinations does not guarantee that the Website will operate without faults or errors or that the casinodestinations services will be provided without interruption. casinodestinations does not accept any liability for any failures or issues that arise due to your equipment, internet connection, or internet or telecommunication service provider (including, for example, if you are unable to place bets or wagers or to view or receive certain information in relation to particular events).

For customers using a mobile device (including downloadable applications) for the placing of bets/wagers, please note that casinodestinations will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on and will also not be responsible for any call, data or other charges incurred whilst using the software.

Click here for further information relating to Website accessibility requirements and technical issues relevant to the use of the Website.

5.2. Software and Technology Issues

Technological Errors In order for you to use certain products offered on the Website you may need to download some software (for example, casino games that are made available via a flash player). Also, certain third-party product providers may require you to agree to additional terms and conditions governing the use of their products. If you do not accept those third-party terms and conditions, do not use the relevant third-party software. casinodestinations does not accept any liability in respect of any third-party software.

You are only permitted to use any and all software made available to you via the Website for the purpose of using products on the Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.

We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using/playing products on the Website (including the online casino), in accordance with the following provisions.

(a) You are not permitted to: (i) install or load the Software onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person; (ii) sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your license to use the software or make or distribute copies of the software; (iii) enter, access or attempt to enter or access or otherwise bypass casinodestinations's security system or interfere in any way (including, but not limited to, robots, or similar devices) with the relevant products or the Website or attempt to make any changes to the software and/or any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format. In addition, and except to the minimum extent permitted by applicable law in relation to computer programs, you are not permitted to: (a) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the software; or (b) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software or to create derivative works based on the whole or on any part of the software.

(b) You do not own the software. The software is owned and is the exclusive property of casinodestinations or a third-party software provider company (the "Software Provider"). Any software and accompanying documentation which have been licensed to casinodestinations are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.

(c) The software is provided "as is" without any warranties, conditions, undertakings, or representations. casinodestinations does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party's intellectual property rights; (iii) the operation of the software will be error-free or uninterrupted; (iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.

(d) In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither casinodestinations nor the Software Provider will have any liability to you or to any third party in respect of such errors. casinodestinations reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.

(e) You hereby acknowledge that how you use the software is outside of casinodestinations's control. Accordingly, you load and use the software at your own risk. casinodestinations will not have any liability to you or to any third party in respect of your receipt of and/or use of the software.

(f) The software may include confidential information which is secret and valuable to the Software Provider and/or casinodestinations. You are not entitled to use or disclose that confidential information other than strictly in accordance with these Terms and Conditions.

While casinodestinations endeavors to ensure that the Website is available 24 hours a day, casinodestinations shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including your access to it.

You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with the provision of the Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Website, software, or to your downloading of any material posted on it, or on any website linked to it.

5.3. Third-Party Content

casinodestinations receives feeds, commentaries, and content from a number of suppliers. Certain third-party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries, and content. If you do not accept the relevant third-party terms and conditions, do not use the relevant feeds, commentaries, or content.

casinodestinations does not accept any liability in respect of any third-party feeds, commentaries, and content.

The end-user terms and conditions relating to your use of the Racing TV feed, commentaries, and content are set out in Appendix Three to these Terms and Conditions.

casinodestinations does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in casinodestinations's absolute discretion) to bet/wager on any market or event where the third-party service provider is providing a service to casinodestinations. casinodestinations will void any bet/wager where it determines in its absolute discretion that such betting/wagering has taken place.

Where the Website contains links to third-party websites and resources, these links are provided for your information only. casinodestinations has no control over the content of these sites or resources and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third-party website does not constitute an endorsement of that third party's website, product, or services (if applicable).

5.4. Errors

Circumstances arise where a bet is accepted, or a payment is made, by us in Error.

5.5. Other

6. Breaches, Penalties, Termination

casinodestinations has the right to penalize or even terminate any accounts in case of breaches of the rules and regulations and the Terms and Conditions.

Upon the breach of the rules and regulations and terms and conditions, casinodestinations has the right to penalize any account.

7. Cheating

Cheating is strictly prohibited. If in case, we find you cheating by using any sort of cheat-bits, software, etc., the account will be strictly terminated with no refunds.

8. Our Intellectual Property Rights

The websites and all the contents and software made available on them are our exclusive property. You are not allowed to extract any information from it.

9. Our Liability

casinodestinations does not accept any liability for any damages, liabilities, or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).

While casinodestinations endeavors to ensure that the information on the Website is correct, casinodestinations does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. casinodestinations is under no obligation to update such material. The information and material on the Website are provided "as is", without any conditions, warranties, or other terms of any kind. Accordingly, to the maximum extent permitted by law, casinodestinations provides you with the Website on the basis that casinodestinations excludes all representations, express or implied warranties, conditions, and other terms which but for these terms and conditions might have effect in relation to the Website.

casinodestinations's total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:

(a) The value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability; and

(b) The amount of applicable monies, where such monies have been misplaced by us.

10. Other Provisions

11. Responsible Gambling

Staying in Control

We want you to enjoy these games with no problems at all. The vast majority of people have no problem at all in controlling their activities but for a small number of people, gambling can really be a problem. If you feel so, please email or call our customer support team if you want to discuss your problems.

If you want to discuss any of the following, always feel free to contact our customer support team.

1. Discuss your Gambling activities
2. Ask about Reality Checks
3. To place deposit limits on your account
4. Temporarily or permanently exclude yourself our Service

Our Customer Support team is well trained in all aspects of responsible gambling and is here to help you if needed.

"Gambling" a problem?

If you feel that gambling may be taking over your (or someone else's) life, ask yourself the following questions:

1. Do you stay away from work, college, or school to gamble?
2. Do you hide the amount of your gamble from friends or family?
3. Do you gamble to escape boredom or unhappiness?
4. Have family or friends ever criticized your gambling?
5. Have you ever lied to cover up the amount of time or money you have spent on gambling?
6. After losing, do you feel you have to win back your losses as soon as possible?
7. Do you gamble until your last penny is gone?
8. Have you lied, stolen, or borrowed to get money for gambling or to pay a gambling debt?
9. Do arguments, frustrations, anger, or disappointments make you want to gamble?
10. Do you feel depressed or even suicidal because of your gambling?

If your answer is yes then you are most likely to have a gambling problem. The more you answer 'yes' to these questions above the more likely it is that you have a serious gambling problem.

Self-Exclusion

If you feel that you would like to prevent yourself from gambling completely, then total self-exclusion is available. A player may request self-exclusion via email, live help, or telephone contact.

(Please note that: Exclusion requests made via email, live help, or telephone will not take place until the player and their details are fully verified.)

Underage Gambling

To register an account with us, you must be at least 18 years old or have reached the minimum gambling age in your country of residence. Attempting to place a bet or registering an account to place a bet whilst under the age of 18 or the gambling minimum age is illegal. We take our obligations seriously in this area, and we have sophisticated systems and technologies in place to conduct electronic age verification checks on all of our consumers. Additional documents, such as a copy of your passport and/or driver's license, may be requested. If it is determined that you are under the age of 18 or the legal gambling age in your country of residence, all monies you have invested will be refunded to you, and no winnings will be paid out.

Parental Controls

There are a handful of third-party applications that can be used to monitor or restrict the use of the device's access to the Internet. Parents or Guardians can use them as children can get to unlawful or illegal websites. Some of them are:

1. Net Nanny filtering software protects children from inappropriate web content: netnanny.com.
2. CYBERsitter filtering software allows parents to add their own sites to block: cybersitter.com.

12. Fair use / Bonus Abuse

The Website and casinodestinations products may only be used for the purposes of placing bets and wagers on events and/or gaming products.

You must not use the Website for the benefit of a third party or for any purpose which (in casinodestinations's opinion) is illegal, defamatory, abusive, or obscene, or which casinodestinations considers discriminatory, fraudulent, dishonest, or inappropriate. casinodestinations may report to the authorities any activity which it considers to be suspicious and/or in breach of this paragraph.

13. Refund Policy

Any specific refund is made according to the higher management and cases that occur.

14. Violation of Terms and Conditions

If you violate any of the following Terms and Conditions, your account will be strictly terminated with no refunds.